Onboarding Email Templates

Employee Onboarding Email Templates

Pre-Start Welcome Email

Subject: Welcome to [Company] — we are excited you are joining! Hi [Name], We are thrilled to have you joining the team on [Start Date]! Here is what to expect on your first day: • **Arrival time:** [Time] at [Location/link] • **Who to ask for:** [Manager/HR contact name] • **Dress code:** [Details] • **What to bring:** [ID, documents, etc.] **Before your first day, please:** 1. Complete the attached paperwork 2. Set up your [Company] email account ([instructions link]) 3. Review the team handbook ([link]) If you have any questions, reach out to [HR contact] at [email]. We cannot wait to have you on the team! [HR/Manager Name] [Company]

First Day Welcome Email

Subject: Your first day at [Company] — here is everything you need Hi [Name], Welcome to your first day! Here is your setup checklist: **Accounts & Access:** • Email: [login details] • Slack/Teams: [link to join] • Project tools: [links] **Today's schedule:** • 9:00 AM — Welcome meeting with [Manager] • 10:00 AM — IT setup and office tour • 12:00 PM — Team lunch • 2:00 PM — Intro to projects and tools **Your buddy:** [Name] will be your go-to person this week for any questions. Enjoy your first day! [Manager Name]

Week One Check-In

Subject: How is your first week going? Hi [Name], You have made it through your first week! I wanted to check in: • How are you settling in? • Do you have everything you need to do your work? • Any questions or concerns so far? Let us schedule a 15-minute chat to discuss. Would [Date/Time] work? [Manager Name]

Customer Onboarding Email Templates

Welcome Email (Day 0)

Subject: Welcome to [Product] — let us get you started Hi [Name], Welcome to [Product]! You are going to love what you can do with it. Here is how to get started in 3 simple steps: 1. **Log in:** [Login link] 2. **Complete setup:** [Setup wizard link] (takes 2 minutes) 3. **Watch the quick start video:** [Video link] (3 minutes) Need help? Reply to this email or check our [Help Center]. [Your Name] [Product Team]

Getting Started Guide (Day 1-2)

Subject: 3 things to try first in [Product] Hi [Name], Here are the three features our most successful users start with: 1. **[Feature 1]** — [What it does and why it matters] → [Link] 2. **[Feature 2]** — [What it does and why it matters] → [Link] 3. **[Feature 3]** — [What it does and why it matters] → [Link] Most users see [specific result] within their first week. Questions? Reply to this email — I read every one. [Your Name]

Check-In Email (Day 7)

Subject: How is [Product] working for you? Hi [Name], You have been using [Product] for a week now. How is it going? Here are some resources that might help: • [Common use case guide] • [Advanced features tutorial] • [Community forum link] If you are stuck on anything, book a free setup call: [Booking link] We want to make sure you get the most out of [Product]. [Your Name]

Best Practices for Onboarding Emails

• Space them out: Do not overwhelm with too many emails on day one. Spread across the first 1-2 weeks.
• One goal per email: Each email should have one clear action or message.
• Personalize: Use the person's name and reference their specific role or use case.
• Include links: Make it effortless to take action. Every instruction should link directly to the relevant page.
• Ask for feedback: Include check-in emails that invite questions and concerns.

For more templates, explore all email templates, welcome emails, confirmation emails, and sales emails.

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